The Eldest Geek

Photos of The Eldest Geek

Reviews

• Joshua Bolin

  Nov, 09 2018
  ★ ★ ★ ★ ★
  So this is going to be a long story. TL;DR: Had a really hard hardware problem, Craig and the gang fixed it and went out of their way to see to it I got my computer back in perfect condition.
  
  A little while back, I had an HP Probook stop accepting a charge. Simple power supply swap, right? So I tried to fix it myself. That did not help, and actually, chances are excellent that I probably caused greater issues.
  
  Some weeks prior, I had noticed in a local antique mall that there was a computer repair and retail store that had setup shop inside. Not where you'd guess a computer repair place would be, but I had spoken to them about an unrelated issue a couple weeks before my issue and they were helpful.
  
  I brought my Probook in and they gave me a quote range that was very reasonable that slid based on what was damaged. The specific model is not the most common, so parts are hard to get.
  
  Time went by and I was using a backup computer. The guys contacted me and said the computer was ready. I was out of the country at the time, so they held it. When I got back, I paid them for the work and hardware, brought it home, and apparently their hardware supplier gave them an inferior version of the hardware originally in the Probook. It worked, but the performance suffered. I brought it back, and they were able to take it despite my initial delay in picking up. They looked for another component, it was shipped, and it was DOA. So now we have had bad luck with 2 components. Finally, 3rd time, they got a vendor who supplied the correct part, they swapped everything over, and then SENT the computer cross country to me because I was/am not in Alexandria, now.
  
  So to recap, for a great price on what the original job was, they found the problem, fixed the problem, replaced a bad component, replaced another bad component, then sent the computer cross country to California.
  
  The computer is operating as if it were new, and Craig and his team were communicative and helpful every step of the way.
  
  I highly recommend The Eldest Geek to anyone with a potentially difficult computer issue. They warranty their work, they know what they're doing, and I believe they also sell all sorts of computers and accessories if you're in the market, all at very, very reasonable prices.
• Tom Hennig

  Jun, 20 2018
  ★ ★ ★ ★ ★
  These guys are the best. My computer was a real problem child. Craig and Alex were able to walk me through the issues, recommend fixes and sensible upgrades, and did a great job working within my budget. They are incredibly patient, and very good at what they do. In the end my computer was not only fixed, but sufficiently upgraded to last me another few years. I will definitely return when I have future computer issues.

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